Read more of this series:What it's really like to be a... dentistWhat it's really like to be a... novelistWhat it's really like to be a... soldier.
The qualifications you need don't give you any understanding of what you're going to face... You need to have an SIA (security industry authority) licence and for that, you need a level two in conflict management, and a separate course called physical intervention.
This week we chat to Stu Armstrong, who worked as a doorman for more than two decades... People think the job is "look at me, I'm a big hardman"... and that every interaction is physical.
Like a fool I went to take it off her at the same time she kneed me between the legs with the force of 10 men.
It used to be, if you went to work on a Saturday night, you knew you would have four or five fights.