On 7th October 2017, Surrey Police sent a safeguarding alert to local support services, including the adult social care team, following a visit to Ms Winham’s flat.
Speaking in a statement read out by their solicitor, the family said that a “huge opportunity” was missed in 2017, when police made a referral to adult social services about Ms Winham.
The adult social services then attempted to phone Ms Winham, despite being told that she did not have a phone and Ms Winham being deaf.
Laura Winham’s family say she would still be alive if social services had checked on her following police referral.
Dr Henderson said there was a “lost opportunity to proactively investigate” why Ms Winham had not responded, but concluded it was “not possible to say that this lost opportunity would have changed the outcome”.