British Airways passenger was 'dripped on for six-hour flight' to Dubai from London
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A holiday maker said he is taking legal action against British Airways after he was "dripped on by a leak" for hours on a flight from London to Dubai. John Nica, 40, claims staff left him with 'rusty water' dripping 'directly onto his head' from a leaky air conditioning unit for the last two hours of his eight-hour flight from London to Dubai on December 16. The account manager was jetting off to the city in the United Arab Emirates to celebrate his 40th birthday in the sunshine when the 'absolutely awful' experience occurred and 'ruined the start of his trip'.
John, from Sheffield, South Yorks, says that he was left waiting for 40 minutes for a member of staff onboard the plane to come to his seat once he'd pressed the assistance button to inform them about the drip. Footage appears to show liquid dripping from the ceiling panels that are stained brown from water damage over the passenger's head.
The account manager claims cabin crew then told him they were unable to move him to a different seat due to the flight being full, leaving him to sit under the leak for the remainder of his flight. British Airways apologised and said they had been in touch with the customer to 'put things right' - though John remains unsatisfied and pledges to take his complaint further.
John claims he rejected the airline's offer of £150 voucher and has now reported his case to the UK Civil Aviation Authority, and plans to take them to the small claims court if he is not successful with the CAA. John said: "About two hours before landing I was about to fall asleep and I felt something wet on my forehead.
