TelephoneSystems.Cloud review
TelephoneSystems.Cloud review
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Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you’re buying the best. Find out more about how we test. This review first appeared in issue 357 of PC Pro. TelephoneSystems.Cloud stands out from the crowd of VoIP providers as its automated quote system lets you set your entire business service up without having to speak to any representatives. We tested this by visiting the main website (given away by the company name) and clicking on the “Get Quote” button, after which we were guided through a set of questions asking about our requirements.
For our VoIP testbed, we requested four users, chose to use our own internet provider, opted for softphones and our existing desk phones, skipped the optional Webex Teams+ and Presenter, asked for new UK phone numbers and selected the automated installation service. TelephoneSystems.Cloud presented us with an itemized bill showing a £60 setup fee and monthly charges of £11 per user, which we agreed to by completing the transaction with our banking details and setting an admin account password.
You’re nearly there now; the next web page asks for a preferred area code, details of the services required such as call groups and queues, plus auto-attendants and the MAC addresses of existing desk phones. Lastly, you add details of your users, provide passwords and choose their extension numbers.