Woman says she was offered £100 voucher after sexual harassment on TUI holiday
Share:
A British holidaymaker has rejected a £100 compensation voucher from TUI after a ‘living nightmare’ holiday where she says she was sexually harassed by a hotel worker. Amber Hunt and her twin brother endured a ‘living nightmare’ in the Dominican Republic as a series of issues left her in tears and forced them to switch resorts.
The siblings, who paid £1,400 each for the package deal to celebrate their 30th birthday, were taken to the hotel in a bus which was struck with bricks before finding their room suffocatingly hot. Amber, from Edinburgh, told Metro that she was also subjected to unwanted sexual remarks and gestures by a maintenance worker at the start of their two-week trip.
She said she was initially offered a £100 refund by TUI before this was increased to £150 during her correspondence with the holiday giant’s customer services after they returned last month. The tour operator has launched a full investigation into her complaints.
Amber said: ‘We were both looking forward to celebrating our 30th birthdays while we were out there but the bad experience began when a bus with about 10 of us on was hit with bricks thrown from the side of the motorway. We don’t know why they were thrown but they hit the windscreen with some force and the driver had to pull over.
‘What was meant to be a 30 to 45-minute journey ended up taking about three hours before we got to the hotel.’. The beauty technician said that on arrival at the five-star Riu Republica in Punta Cana they found that their room cards didn’t work and needed re-activating throughout their stay.
