'Your energy bill might be wrong - here is how to check for errors'
'Your energy bill might be wrong - here is how to check for errors'
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For the last few years, the cost of energy has been exceptionally volatile. Things got so bad at one point that the government had to step in to cap bills and provide monetary support so prices came down to (barely) affordable levels. Things are still pricey and unpredictable in 2025, but it’s hard to know if you are paying the right amount for your gas and electricity if you don’t understand your bill.
I must confess, I struggle getting my head around the complexity of my own energy bill, despite having spent the last two decades explaining how things work in newspapers and on TV and the radio! So you are not alone. In this week’s column I will explain how your bill works and cover some common bill errors.
When you receive a high energy bill, it’s easy to assume at first that it’s wrong, but this may not always be the case. However, there are lots of things that can go wrong with energy billing and metering, from computer errors to faulty smart meters.
Over 4 million first generation smart meters are estimated to not be transmitting data alone. But before you hit the panic button, let’s troubleshoot a little bit. Common reasons why your energy bill might be seem wrong include:. Let’s troubleshoot your bill to see what’s causing the problem.
