Since Brexit, a UK passport must meet two conditions for travel to the European Union (EU) — firstly, passports must be no more than 10 years old on the day of entry to the EU, and secondly, there must be at least three months remaining on the passport from the intended day of departure from the EU.
The 64-year-old was due to sit in seat 23C and even though her UK passport is valid for travel to Malta and the rest of the European Union until late March, ground staff wrongly ordered Sue to depart the plane, reports The Independent.
Brit misses Christmas getaway as 'staff wrongly turf her off British Airways plane' A passenger was turned away from their Christmas flight at Gatwick airport, as airline staff got passport rules wrong again, it has been reported.
Sue claims her passport met both of these conditions, however she said ground staff appeared confused about whether her passport was valid.
The ground staff reportedly then tried to call her office but could not get an answer, so looked at Sue's passport again and allowed Sue to check back in and board the aircraft.
