Christmas shopping chaos as ‘server goes down’ at major UK supermarket
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Last-minute Christmas shoppers are facing chaos this morning as Morrisons More loyalty card is not working. Customers can get big discounts and bonus points using their More card in the lead-up to the big day – but many are not receiving their promotions and discounts as planned.
Plus, many shoppers save up their vouchers throughout the year specifically to use them in the lead-up to Christmas, further compounding the problem. One person posted a photo of an error message at a self-checkout, which reads: ‘We are really sorry some promotions and discounts are not working at this time.’.
The Morrisons website also appears to be down, with a ‘502 bad gateway’ error message on some pages. One customer claimed their ‘server is down,’ and others said they were unable to access their click and collect orders. Customers have turned to X, asking Morrisons how to claim refunds for the products they incorrectly had to pay full price for.
Thanks for joining Metro’s coverage of Morrisons technical glitch. More to come tomorrow. A spokesman said: ‘Today we are experiencing some system issues which are affecting our More Card customers. ‘For More Card customers who have Morrisons Fivers to redeem, these will be done manually in store by colleagues.
