Morrisons issues huge update as Christmas orders cancelled - and makes big change
Share:
Morrisons has issued a huge update after being hit by a major technical fault this morning. The issue hit supermarket stores this morning, with shoppers unable to claim discounts in stores through the More Loyalty scheme. One disgruntled shopper took to social media to share that they had ended up paying 69p for carrots instead of the festive offer of 10p because of issues with the service. Reports on Downdetector showed that over 300 customers flagged a problem with their Morecard today.
Another shopper wrote on X: "I've just wasted an hour of my life shopping at Morrisons only to find out by checking my receipt that I've been charged £40 more than I should because the More Cards aren't working. No communication at all, so loads have probably overspent without knowing.".
Supermarket stores are still experiencing issues with the More Loyalty scheme and Morrisons has issued an update for customers who are getting caught in it. In a statement published to X - formerly Twitter - the supermarket said it would be giving all Morrisons More customers 10% off their entire supermarket shop as an apology.
Alongside this, Morrisons has made the More Card discount price - which is obtained when you scan your Morrisons Morecard at the till - the usual price for all items. This includes the supermarket's festive 10p offer for Christmas vegetables such as parsnips, carrots, and swede. Alongside this, those who have "More Fivers" to redeem will have them applied manually by staff in store. #.
