Steps' Claire Richards rages at treatment by posh London store Steps star Claire Richards, 47, has publicly raged at luxury department store Harvey Nichols for allegedly taking her cash but not delivering her order.
She began: “Any retail experts on here that can tell me if it’s lawful for @HarveyNichols to accept my order, take my payment, send order in multiple packages with half the items missing, totalling over £350,but when I asked them to send the missing items as they were Xmas gifts……….
The musician said that her Christmas was ruined by the store after only part of her online order showed up, leaving her with missing gifts for her husband Reece Hill and their daughter Daisy, who recently turned 15.
“I was told they have proof of delivery and they have checked the cctv of my exact package being assembled and boxed and that the items were put in the box.
On X formerly known as Twitter, Claire went on a long rant about the store.
